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New investment welcomed into our region; Servify to open office in Whitby, Durham Region

Posted on Tuesday June 04, 2019

India headquartered Servify (, a consumer technology enterprise delivering ‘Consumer Happiness’ across the post-sales lifecycle for products that touch daily lives, has selected Whitby, in Durham Region as the location of its Canadian office.

A collaborative approach between The Regional Municipality of Durham’s Economic Development and Tourism Division, the Town of Whitby, 1855 Whitby and Toronto Global helped to bring this investment to the region.

“Durham Region is honoured to be selected for Servify’s regional office,” said John Henry, Regional Chair and Chief Executive Officer for The Regional Municipality of Durham. “We welcome the opportunity to showcase the many elements—from our infrastructure readiness and strong talent pool, to our innovative ecosystems—that continue to make Durham a smart choice for investors.”

“We are excited to have Servify choose Whitby to grow their business,” said Whitby Mayor Don Mitchell. “The investment by the Town into 1855 demonstrates our commitment to grow innovation and technology in our downtown. Servify’s move to Whitby also highlights the fact that our community is a great place to live, play and do business.”

Durham Region’s integrated transportation network, great quality of life and talented tech workforce—fuelled by Durham College and Ontario Tech University—were factors that influenced the company’s choice to establish a regional office in Whitby.

The company’s Senior Director will be operating out of 1855, Whitby’s new technology accelerator. Servify has immediate plans to grow its sales base and North American market; creating specialized technology jobs locally and regionally.

“The sense of community and potential synergies between Servify and the companies in the Downtown Whitby Innovation District made this decision a welcome one for everyone involved,” said Stephanie Mann, Chief Executive Officer of 1855 Whitby. “We look forward to supporting the North American growth of this highly innovative company and helping their team establish roots here in Whitby.”

“We are thrilled to welcome Servify to the Toronto Region,” said Toby Lennox, CEO of Toronto Global. “We were so pleased to work with our colleagues at the Regional Municipality of Durham, the Town of Whitby and 1855 to assist Servify with establishing operations in Whitby. Our partnership is invaluable, and proves that when we work together, we can provide the best possible service to our clients and ensure that they have a smooth transition into the regional economy.”

Since 2015, Servify has been working seamlessly to build the world's most advanced self-learning customer service ecosystem. An end-to-end technology platform that delivers next-gen post-sales service experience and multiplies ‘Brand’ love. Today, spanning across three continents and catering to 45+ ‘Brands’ across verticals, Servify is committed to delivering consumer happiness.